To transfer funds to any account, login to your bank account and on your dashboard click Transfer Funds. There are various transfer processes, it will be stated on the transfer page, then you can choose the type of transfer you want to do.
To change your personal information such as Address, Phone number or email, kindly contact our customer support team (support@Viablecu.com).
To report a lost or stolen card contact the Customer Service Center Via Email or through our live chat. You can also lock your card from further use by accessing your account online.
If you believe there is an error with a transaction on your account, contact the Customer Service Center.
In most cases, we can make a decision on your loan application in under 24 hours. You will receive an email at the address you used in your application notifying you of the decision or you can check your application status online.
